Skip to content
Ask Otto AI
Help

What is this page?

Assistant workspace

Role aware

Use this administrative assistant workspace to work assigned department tasks, see task-scoped access, file Otto-sorted document intake, log outreach, and keep owner-approved work pending until the record owner reviews it.

Audience
Staff
Current limits
The administrative assistant workspace uses local deterministic fixtures only. It does not grant unrestricted student access, expose grades, balances, financial aid, health details, restricted notes, extend access without an owner, approve assistant-entered work, bulk export records, file production documents, or write production records.

Support request boundary

Use Sev2 if administrative assistants can open unrestricted records, see grades, balances, aid, health, or restricted notes, if expired grants remain active, if assistants can approve their own work, or if production writes appear enabled. Use Sev3 for task, grant, document, approval, request, or audit issues; use Sev4 for labels or layout feedback. This panel does not submit a support case.

Sev1: Critical outage or data-risk emergency

Target: 1-hour response, 24/7 paging during pilot

Sev2: Major workflow blocked

Target: 4 business hours

Sev3: Standard product question or non-urgent issue

Target: 1 business day

Sev4: How-to, cosmetic, or future enhancement

Target: 2 business days

These preview controls are placeholders. Real AI answers, search, walkthroughs, and support submission come in later tickets.

Notifications3

Notifications

Medical Terminology quiz closes tonight.

Externship record is still missing.

Jordan Ellis

Jordan Ellis

jordan.ellis@example.edu

Jordan Ellis · Administrative assistant

Assistant workspace

Tasks open

5

from 6 departments

Due today

3

next: tour packets 1:50 PM

Temporary access

3

each ends with its task

Documents to file

3

Otto pre-sorted

Done this week

24

tasks completed

My tasks

assigned by any department · access comes with the task

Registrar

Mail 4 printed diplomas

Jasmine Bell, Tyler Nguyen, Rachel Cruz, Omar Diaz · certified mail labels ready

Access: names and mailing addresses of these 4 graduates

Today 4:00 PM

from Ana Ruiz

Career services

Call 6 students missing immunization records

Externship starts Jan 4 · script provided · log each call

Access: phone numbers and the "immunization record" item for these 6 students

Today

from Tom Reyes

Admissions

Prepare tour packets for 2:00 PM

Kevin Tran · Pharmacy Technician · include published outcome rates

Access: no student record access needed

1:50 PM

from Debbie Elliot

Instructionowner approval

Enter 12 paper sign-in sheets from the clinic site

Austin Family Clinic, Sep 28-Oct 1 · entries go to Dr. Kim for approval before they count

Access: attendance entry for MED 210 externship roster, pending instructor approval

Mon

from Dr. Elena Kim

Financeowner approval

Post 3 mailed checks to the deposit batch

Checks only · the amounts post after Carla approves the batch

Access: deposit batch entry, no student balances

Mon

from Carla Nguyen

Director

Order phlebotomy lab supplies

Approved PO #2291 · purchase order is complete

Access: access ended when completed

Done

from Marcus Webb

Document intake

scanned or emailed to documents@lonestar.edu

scan_0931.pdf

Otto suggests: Immunization record · Maya Torres (96% confident)

scan_0932.pdf

Otto suggests: High school diploma · Lena Novak (92%)

email_attachment_2.jpg

Otto suggests: Photo ID · Lena Novak (88%) · needs a person to check

Filing places the document on the right record for review. After filing you can no longer open it unless a task gives you access.