BPPE Career
School Administrator
What is this page?
This page proves graduate outreach workflow coverage for placement follow-up: logged email, text, and call attempts, graduate survey states, follow-up queues, and outcome/evidence boundaries.
Use Sev2 if outreach can change outcome status, create evidence, or count placement without review; use Sev3 for logged attempt, survey, follow-up, channel, or routing issues; use Sev4 for labels or layout feedback. This panel does not submit a support case.
Sev1: Critical outage or data-risk emergency
Target: 1-hour response, 24/7 paging during pilot
Sev2: Major workflow blocked
Target: 4 business hours
Sev3: Standard product question or non-urgent issue
Target: 1 business day
Sev4: How-to, cosmetic, or future enhancement
Target: 2 business days
These preview controls are placeholders. Real AI answers, search, walkthroughs, and support submission come in later tickets.
Static proof preview
Real notification feeds, delivery, and preferences arrive in a later ticket.
Sam Director
sam.director@otto-fixture.test
Switch local proof role
This changes only the local shell proof. Production role changes remain server-validated future work.
Search is a keyboard-focusable skeleton. No real index or permissioned search results are implemented in this ticket.
Career services - outreach
Review logged graduate outreach attempts, email/text/call coverage, survey states, follow-up queues, and disabled production send/save actions.
Otto Fixture BPPE Career School - placement outreach
School Administrator ยท Sam Director
Placement outreach
Ticket 148 proves the career-services outreach layer for graduates after outcomes exist: email, text, and call attempts stay logged; surveys remain visible; and returned survey details cannot automatically change outcome status, create evidence, or count in placement reports.
Graduates
Graduates7
Graduates in the local outreach queue.
Logged attempts
Logged attempts12
Email, text, and call attempts retained in the proof timeline.
Completed surveys
Completed surveys3
Completed graduate surveys available for review.
Open follow-up
Open follow-up3
Graduates needing outreach or evidence review.
Outreach queue
Maya Rivera
Medical Assistant - MA 2026 BPPE pilot
Placement outcome already has verified evidence; outreach is retained as context.
Ivy Chen
Medical Billing and Coding - MBC 2026 BPPE pilot
Placement outcome already has verified evidence; outreach is retained as context.
Dena Kelly
Dental Assistant - DA 2026 BPPE pilot
Continue the email, text, and call cadence until the graduate survey is returned.
Alex Nguyen
Medical Assistant - MA 2026 BPPE pilot
Do not send outreach while the graduate is unavailable or otherwise on hold.
Nora Patel
Medical Billing and Coding - MBC 2026 BPPE pilot
Review the returned survey or uploaded attachment before the outcome can support placement success.
Omar Hassan
Medical Assistant - MA 2026 BPPE pilot
Further education stays tracked, not counted as placement success.
Lina Torres
Dental Assistant - DA 2026 BPPE pilot
Schedule another support touch without changing the outcome status from outreach alone.
Logged attempts
Email - Graduate placement survey
2026-10-02T09:15:00.000-07:00
Survey link sent after employer verification was attached.
No follow-up needed unless evidence is reopened.
Text - Survey receipt confirmation
2026-10-02T13:20:00.000-07:00
Graduate replied that the survey was complete.
Keep placement evidence attached to the outcome row.
Email - Related-field placement survey
2026-09-29T10:35:00.000-07:00
Survey link sent after graduate attestation was reviewed.
Review final evaluation evidence before official reporting.
Call - Phone confirmation
2026-09-30T15:10:00.000-07:00
Graduate confirmed the related-field role and start date.
No additional graduate outreach needed in this proof.
Email - Graduate outcome survey
2026-10-10T15:00:00.000-07:00
Initial survey link sent; no response received yet.
Continue the documented cadence with text and call attempts.
Text - Survey reminder
2026-10-11T10:45:00.000-07:00
Reminder text logged after the email survey was not returned.
Call if the survey remains open after one business day.
Call - Outcome follow-up call
2026-10-12T16:05:00.000-07:00
No answer; staff left a local proof note only.
Queue another outreach attempt before the report snapshot.
Email - Self-employment documentation
2026-10-08T11:05:00.000-07:00
Graduate was asked to upload self-employment attestation.
Review the returned attestation before it can count.
Text - Attestation returned
2026-10-08T15:40:00.000-07:00
Graduate replied that the attestation was uploaded.
Verify the pending evidence before placement reporting.
Email - Continuing education confirmation
2026-10-04T09:10:00.000-07:00
Graduate confirmed further education, which is tracked only.
Keep the outcome out of placement-success counts.
Email - Job-search support follow-up
2026-10-07T13:15:00.000-07:00
Graduate received a survey and support resources.
Offer job-search support and recheck outcome status later.
Call - Job-search support call
2026-10-09T14:30:00.000-07:00
No answer; staff kept the unemployment status unchanged.
Schedule another support touch without changing outcome.
Follow-up worklist
Dena Kelly
Email + Text + Call
Continue the email, text, and call cadence until the graduate survey is returned.
Nora Patel
Email + Text
Review the returned survey or uploaded attachment before the outcome can support placement success.
Lina Torres
Email + Call
Schedule another support touch without changing the outcome status from outreach alone.