Getting started
Account basics, role paths, navigation, and first-day tasks.
Your first sign-in3 guides
Find your role path3 guides
Understand proof-only pages3 guides
Otto Guide local proof
Find the right Otto help without leaving context.
A static proof of the future help center: Ask the Guide, role-based getting-started paths, product-area browsing, and guide counts.
Ask the Guide
Placeholder search and AI answer surface.
This proof does not run AI, search, or support routing. Future Ask the Guide answers must be grounded only in approved Otto Guide content and should never invent a menu path.
Role paths
Start from the work you do.
Student
Student first week
Find your home page, continue learning, review attendance, sign forms, and check account items.
Instructor
Instructor daily rhythm
Review classes, take attendance, grade work, send updates, and understand AI-drafted assistance.
Staff
Staff operating queue
Work leads, records, finance, placement, communications, and compliance without losing context.
Administrator
Administrator launch setup
Configure users, branding, approvals, integrations, security, and launch readiness controls.
Owner
Owner plan and proof review
Understand pricing, trust claims, pilot boundaries, and what must be finished before launch.
Browse by product area
Three-level guide structure from the PRD map.
9
Home, to-dos, groups, links, forms, and news
Home dashboards, task lists, group spaces, saved links, forms, and announcements.
Dashboard cards4 guides
To-dos and groups5 guides
Forms and news5 guides
Courses and lessons
Course authoring, lessons, live class links, recorded video, assessments, and progress.
Lesson delivery6 guides
Assessments and grading6 guides
Student progress6 guides
Attendance and hours
Clock-hour attendance, credit-hour views, make-up work, SAP signals, and approvals.
Clock-hour capture6 guides
SAP and pacing5 guides
Review and correction5 guides
Admissions
Leads, tours, applications, follow-up, enrollment handoff, and admissions staff workspaces.
Lead queues4 guides
Applications4 guides
Enrollment handoff5 guides
Enrollment and signatures
Enrollment agreements, consent, signer identity checks, guardian cosigners, and form status.
Enrollment packets5 guides
E-signature review5 guides
Public verification5 guides
Records, transcripts, and diplomas
Student 360 records, completion audits, transcripts, diplomas, holds, and document history.
Student records6 guides
Completion audits5 guides
Credentials6 guides
Programs and measurement
Programs, versions, clock or credit-hour measurement, conversions, terms, and approvals.
Program versions4 guides
Measurement setup4 guides
Terms and calendars4 guides
Student accounts
Tuition accounts, payment plans, payer-paid card fees, receipts, refunds, and ledger views.
Account balances4 guides
Payment plans5 guides
Receipts and refunds5 guides
Communications
Email, SMS, phone, notifications, group messages, templates, and timeline context.
One-to-one messages4 guides
Broadcasts and groups4 guides
Templates and consent5 guides
Reports and compliance
BPPE-first reports, evidence packets, rule packs, audit trails, and regulator-ready outputs.
Report library6 guides
Rule packs6 guides
Evidence packets7 guides
Settings, users, and roles
School setup, users, role permissions, second administrators, security safeguards, and audit logs.
Launch setup6 guides
Users and roles6 guides
Security safeguards6 guides
Branding
School name, logo, color derivation, contrast-safe actions, and student-facing brand preview.
Brand profile3 guides
Accessible colors3 guides
Publishing review2 guides
Mobile app
Student mobile home, staff role tabs, safe mobile actions, and platform submission boundaries.
Student mobile4 guides
Staff mobile4 guides
Release readiness2 guides
Privacy and security
Authentication, MFA, SSO, school-owned data, support access, exports, and AI data boundaries.
Account security5 guides
Data boundaries5 guides
Support access6 guides
Your Otto plan
Pricing tiers, included features, pilot boundaries, support hours, and launch readiness.
Plan basics2 guides
Support hours2 guides
Pilot review3 guides