Audience types
6
6 selected broadcast segments.
Communications - Broadcasts
Broadcasts
Review broadcast recipient resolution, role scope, dedupe, contact health, consent, quiet-hours holds, delivery batches, and disabled send controls.
Otto Fixture BPPE Career School - broadcasts
School Administrator ยท Sam Director
Communications - Broadcasts
Broadcast to roles, cohorts, programs, groups, courses, and individuals
Ticket 137 proves the pre-send safety layer for broadcasts: audience resolution, recipient dedupe, role scope, consent, quiet-hours holds, bounced-address holds, delivery batch previews, and disabled send controls.
Deduped recipients
128
Resolved from 253 requested audience memberships, with 9 held for contact safety.
Metrics
Broadcast coverage
Resolved recipients
128
253 requested rows after segment expansion.
Held recipients
9
Quiet hours, missing consent, bounced address, or review holds.
Disabled actions
5
Send, schedule, test, resolve holds, and export are proof-only.
Composer
Broadcast composer preview
Sender
Student Services <studentservices@otto-fixture.test>
Audience
Roles, cohorts, programs, groups, courses, and selected individuals
Send window
Preview for today, 4:30 PM PT; quiet-hours holds apply.
Fallback
Skip bounced emails, hold SMS without consent, and keep in-app as the base channel.
In-appEmailSMSNo restricted content
Audience resolver
Roles, cohorts, programs, groups, courses, and individuals
Role: instructors
Role
Assigned instructors for active medical programs.
- Requested
- 12
- Resolved
- 12
- Held
- 1
Cohort: Oct 19 start
Cohort
Applicants and enrolled students attached to the upcoming start.
- Requested
- 34
- Resolved
- 33
- Held
- 2
Program: Medical Assistant Diploma
Program
Active students, assigned faculty, and program staff.
- Requested
- 126
- Resolved
- 121
- Held
- 5
Group: Medical Coders Club
Group
Members, moderators, and staff advisor for the group.
- Requested
- 51
- Resolved
- 49
- Held
- 1
Course: MED 120
Course
Current section roster and assigned course staff.
- Requested
- 29
- Resolved
- 28
- Held
- 1
Individual: Maya Rivera
Individual
One directly selected student retained after dedupe.
- Requested
- 1
- Resolved
- 1
- Held
- 0
Recipient preview
Dedupe, consent, quiet-hours, and contact health
Dr. Elena Kim
Instructor - Verified email, in-app enabled
Instructor is in scope and has a verified work email.
Role: instructorsCourse: MED 120
- Preferred
- Channels
- In-app, Email
- Event preview
- broadcast-event-elena
Maya Rivera
Student - Personal email healthy, SMS consent on file
Matched three selected audiences and resolves to one recipient.
Individual: Maya RiveraProgram: Medical Assistant DiplomaCourse: MED 120
- Preferred
- In-app
- Channels
- In-app, Email, SMS
- Event preview
- broadcast-event-maya
Riley Chen
Student - SMS healthy, quiet hours active
SMS would land inside quiet hours; in-app/email remain previewed.
Group: Medical Coders Club
- Preferred
- SMS
- Channels
- In-app, Email, SMS
- Event preview
- broadcast-event-riley
Jordan Price
Applicant - No SMS consent; email not verified
SMS consent is missing for applicant outreach.
Cohort: Oct 19 start
- Preferred
- SMS
- Channels
- In-app
- Event preview
- broadcast-event-jordan
Daniel Brooks
Student - Bounced school email, in-app healthy
School email is bouncing; fallback requires review.
Program: Medical Assistant Diploma
- Preferred
- Channels
- In-app
- Event preview
- broadcast-event-daniel
Ari Registrar
Registrar - Verified email, in-app enabled
Staff recipient remains in scope after role and program dedupe.
Role: instructorsProgram: Medical Assistant Diploma
- Preferred
- Channels
- In-app, Email
- Event preview
- broadcast-event-ari
Policy checks
Role scope and delivery safety
Role scope
passStaff sender can broadcast to configured roles, courses, groups, programs, cohorts, and direct recipients.
Recipient dedupe
passPeople matched by multiple segments are collapsed into one recipient before delivery preview.
Consent and contact health
blockRecipients without SMS consent or healthy addresses are held from affected channels.
Quiet hours
warningSMS previews respect quiet hours and hold messages that would land too late.
Restricted-content guard
passDraft content is marked as not containing restricted records or private notes.
Delivery batch preview
Channel batches before event-store writes
In-app
ready119
0 held. 119 communication events would be prepared.
108
3 held. Email adapter preview only; no provider send.
SMS
blocked14
6 held. SMS provider and A2P registration are not active.